I was really worried after reading these reviews! My packages arrived yesterday in a very timely manner, but as no one was home, they left a card to arrange redelivery. The QR code didn't work, nor did the website have any option for redelivery. So I phoned this morning, and they advised the supplier needed to authorize the redelivery. I phoned the supplier, they sent an email, and I phoned again. The package was safely delivered this afternoon.
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