I ordered a laptop on pccomponents because website promised NEXT-DAY DELIVERY. It was crusial for me because it's my working laptop and I don't get paid when I don't have it.I ordered a laptop 19th of January... And right after I placed order I got a confirmation email saying that my delivery is going to be 22nd of January, not tomorrow. So we already started our story with a lie of next-day delivery, but it was only the begining of a nightmare...22nd of January I didn't get my laptop, I got an e-mail saying that my delivery status is INCIDENT and the reason for that is "not arrived at the agency". I don't have a delivery date since then. I tried chatting via website and via whatsapp (99% of the time it's just robots asking for my order number and postal code in circles), no help, only chatbot assuring me that there is a ticket for my problem and someone is on it.Yesterday 23th of January I called. They once again assured me that they are working on my problem, but delivery status didn't change. It's still INCIDENT and I still don't have a clear delivery date.It's a nightmare, this laptop is for my work, I cannot work and keep bleeding money. On Monday morning I am flying abroad for work. If I don't have a laptop by then I loose a week of work!!! I still hope for the miracle because I can't belive it is going to cost me my job. I trusted you guys and you let me down so bad, that's not good enough.
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