Buyers BEWARE! The customer service is really bad, no, it's beyond bad, it's dreadful, the worst I've ever seen. I received my ps5 but was not the right model and opened a return case. Nobody showed up to pick up the parcel and nobody replied to the case or to my messages until I've opened a case on PayPal.Then I've got some odd replies / questions which made me think those were either automated replies (with placeholder names as disguise) or their operators are just dumb. Why? They've asked me to confirm that their courier showed up at my door and I DENIED. They ignored my reply and after just 3 days replied that the parcel was picked up and they would reach out after receiving it and inspecting it. Too bad the parcel is still here in my home and nobody came to pick it up.It seems almost a scam... luckily I paid with PayPal otherwise I'd be screwed.
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