When calling customer service, I advised of an item that cost me $17.06 that broke after the first use. They say 100% satisfaction guarantee or your money back. This is a complete LIE! They gave me $5.00 back. I stated my disappointment upon canceling all future orders, removing me from their mailing list, and stated I became a VIP this year. Hopefully, my actions will send the corporation a message. That you shouldn't shaft the public consumers. They even tried charging me for items NOT RECEIVED.
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