Company-known design flaw in their previous flagship product, the PCKT One Plus. It hits inconsistently, then after 1 or more months of light use, fails to hit with auto draw and button. Only powers on and lights up. No refunds for failing products--only repairs, and customer pays return shipping. I've had to send mine back twice. Only refunds for unused, new purchases within 14 days of purchase. Looks pretty, but that's it.
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