This company deserves zero stars. PCM Travels is a complete fraud. When I spoke with their agent, I was led to believe I was speaking with a representative from Booking.com. The agent even assured me that he worked for Booking.com.The first red flag was when my card kept declining due to suspected fraud. Despite that, they eventually managed to charge my account, but the flight they supposedly “booked” was never actually paid for. I even received a confirmation email, but when I attempted to check in, the airline told me that no payment had ever been made.After going back and forth with PCM Travels, I was issued only a partial refund. Since then, the same cards I used with them have been hit with hundreds of dollars in unauthorized charges. PCM Travels was the only company that had access to my information.I normally book directly through airline websites and will never make the mistake of booking by phone again. Lesson learned. Run from this company — they are a scam and will steal your card information to make unauthorized purchases.Also, the only reason I know this was PCM Travel was because that's what showed up on my account when they charged me. Prior to this, they said were with booking.com. The confirmation email that was sent by them was from "Help Desk- supportairlines.com". No where did it say PCM Travels on any email. It's as if they were hiding that they were PCM travels.
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