I tried to call Delta Airlines using a number I found on Google, but my call was intercepted by a man claiming to be "Alan Chases," with Delta Airlines. That was a lie.I booked a flight to Nairobi, Kenya, and was charged $2,196.81. After realizing something felt off, with the email confirmation I had received from reservations@PCMtravels., and not the intended company-- Delta Air. I told them I wanted to cancel the flight and this where I realized I had been scammed. during the first phone call, I was told, I could not cancel the reservation. I hung up and call back a second time and again, I was told I could not cancel the reservation. This was all within a two-hour timeframe; I hung up and called a third time and this time I was told I could can the flight and I would be refunded $1,436.61 however, the amount of $760.20 —was a non-refundable “agent fee.” All of this happened within 2 hours of booking.This is a scam company posing as airlines. They send fake confirmations and use emails and numbers like:Reservations@pcmtravels845-652-55211-800-433-7800⚠️BEWARE OF THIS COMPANY ✔️ Always double-check the number on the airline’s official website, not just Google.✔️ Don’t fall for spoofed numbers or fake confirmation emails.I’ve reported this to my bank and I’m sharing this to warn others. Don’t let them steal from you.
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