I needed to convert PNG image to JPG image and bought, so I thought, a limited use plan for $ 1.99. However, I was charged $ 39.99. I immediately sent an email to customer service (12/22/25) and was told that a refund would be issued between 5 and 7 working days. Today, 01/13/26, I am still waiting for my refund. This company engages in fraud. Do not use.
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