I have yet to receive any response regarding my complaint that was supposed to be escalated. The company promised a follow-up within 5 days, but that hasn't happened. This is part of a larger issue where many promises have been made without any action taken. I'm increasingly worried about fire, health, and safety, which is causing significant concern.
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At Peabody, we look after 108,000 homes, with 220,000 residents across London and the Home Counties. We also provide care and support services for more than 26,000 customers.
Our mission is to provide quality homes and help build communities and neighbourhoods. We’re focused on getting the basic right - keeping homes safe, comfortable and well-maintained. But we also want our residents to feel our support when they need it most.
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