I filled out an online form about some issues I encountered with the online payment system for my rent over the weekend. My inquiry was addressed within 24 hours. The customer service representative was courteous and supportive, and I received a reference number via email for any further communication if needed. Overall, my experience was very positive!
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At Peabody, we look after 108,000 homes, with 220,000 residents across London and the Home Counties. We also provide care and support services for more than 26,000 customers.
Our mission is to provide quality homes and help build communities and neighbourhoods. We’re focused on getting the basic right - keeping homes safe, comfortable and well-maintained. But we also want our residents to feel our support when they need it most.
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