If I could give zero stars I would!! Absolutely horrible!!! I just had surgery the other day and I placed an order for a certain time, unfortunately it took longer then anticipated. I get home and my food isn't there I call up customer service and got this real nasty woman on the phone who was ready to curse me out. I told her I just had surgery it took longer than they thought plus I can't drive for awhile she said "that's not my problem, you scheduled for delivery and weren't home so our driver left." I told her I'm a single mom of 2 kids she said again "not my problem." She said the best I can do is reschedule for today. So she put it in for today now my surgery is to my leg. My phone rings it's the driver she's telling me the gate to my community isn't opening that I need to get there and open the gate. I told her there's noway I can do that, I just had surgery to my leg, I have a baby I told her the code and she said it's not working that either I get there and open the gate or she's leaving. I told I can't, her response was I'm leaving. WTF!!!! The gate code is in the instructions. So i call customer service again tell them the issue and they defend her. So to pea pod I say this screw you!!! You are horrible!!
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Peapod Online Grocer, LLC is an American online grocery delivery service.
