Horrible service. It just keeps getting worse. Do you even background check your drivers? For the third time one of your drivers (same one) mouthed off on me and screamed at me for not coming to the door fast enough (using my name like he knew me) after pounding on it like a gorilla. He was over a half hour late but screamed I needed to be present during delivery hours. He complained he had to deliver to the third floor, which is actually just 2nd because of the basement apartment. He demanded to know how long I had been a customer - which is over 10 years. I work at home and couldn't answer right away because I was on the phone with a client and had to even close the door to the room I was in so they couldn't hear him bellowing. This is really scary. I also feel it may be retaliation because I won't give a tip to anyone so abusive. I don't even feel safe opening my door now, and so next time I will call the police and you can speak to an attorney. Peapod is always late, so I can't even gauge what time they will be here - it could be an hour to three hours late. Usually most drivers just give a light knock on the door and leave the groceries. I get damaged items, out of date items, and missing items. Sometimes the bags are disgusting on the bottom - I don't feel the trucks are clean.
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Peapod Online Grocer, LLC is an American online grocery delivery service.
