I’ve been hosting with Pebblehost for TWO DAYS and the support is beyond worthless. The staff, especially “Sam,” act like they know everything, but they’re straight-up clueless liars. My server was spiking with MSPT over 100ms, and yet he had the audacity to claim it was “5–6ms” and not an issue. That’s blatant lying, gaslighting, and complete denial of reality.Everything ran perfectly fine according to Spark Profiler until their server hiccuped, and instead of acknowledging that, Sam kept accusing my mods like a total moron. I even asked him to escalate to someone actually competent, and he couldn’t even manage that. He literally can’t pass the issue to a staff member who knows what they’re doing.Talking to Sam felt like trying to explain calculus to a brick wall. If you want support that ignores your evidence, lies to your face, and makes you question your sanity, he’s your guy. Otherwise, avoid Pebblehost like the plague. Their infrastructure might work, but their support staff will make your life miserable.
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