Terrible.This company is a scam.Avoid at all costs.Before booking confirmed with a representative if I will be chared in my home currency or SGD and was assured it will be in AUD/ home country currency.Later got slapped with huge international transaction fees. Their bot seemed to understand and empathise better than the good for nothing customer service reprrsntatioves who take hours to reply after persistent follow up and then close chat since they are good for nothing- and wont accept the misleading information given by their colleagues. My bookings are now non refundable and I am not sure if any of them will even work- might just have to report them as fraud to my bank. Avoid at all costs
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