I booked an exec transfer from LGW for my wife as she was coming back on a night flight, and I wanted her to have a comfortable journey home. Airport Taxi Transfers outsourced this to Pelican Cars who then outsourced to Britannia Airport Cars. The driver was not waiting for my wife. It took over an hour (!) for my wife to establish that they weren’t able to send a driver. There were various excuses about a car breaking down. Interaction was over WhatsApp and their responsiveness and English was VERY poor. My wife had to keep asking for updates and each time it took several minutes to get a response. In the end my wife had to get an Uber home costing more than the original booking, and in an old car that smelt. It was a dreadful experience.
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Pelican Cars offers reliable, professional, and high-quality taxi and minicab services. We pride ourselves on our commitment to customer satisfaction, providing fast and efficient transportation solutions for our clients. Our drivers are professional and courteous, ensuring a comfortable journey for every passenger. We strive to maintain the highest standards while exceeding client’s expectations at all levels. Don't just take our word for it, read our reviews on TrustpilotSee more
