Unfortunately, I responded to a Facebook ad for a pet bed priced at $128. What I received was a flimsy nylon/polyester item, not a proper bed. This company sells the same bed on another platform for under $50. They mentioned it could come from different countries. There was no packing slip or address on the package. When I expressed my disappointment, they offered a 30% refund and suggested I donate it. The quality is poor, with minimal padding. They are listed under various names, and I recommend avoiding Facebook to purchase. Instead, check their official website for accurate information and reviews. After communicating with the company, we agreed on the best course of action for a return, following their guidelines.
Claim your business profile now and gain access to all features and respond to customer reviews.
