Early this year I approached Pemberton to help me buy a second-hand Jaguar I-Pace. Johnny was supportive from the start, assisting me with any enquiries I had made whilst applying no pressure to make any hasty decisions. Buying a car with Johnny gave me the peace of mind that I was able to ask the right questions, understanding everything about any car I was looking at as well as my rights as a buyer. Johnny casts no judgement and was professional and helpful throughout the process.When I did make a decision, Johnny checked everything from the seller was compliant and that the car was genuine. When the car was bought, I had it delivered to me. On arrival, it had been presented appallingly; it was covered in bird mess and silicon spray, with the interior covered in dog hair. Johnny gave the car a meticulous inspection and made sure I totally understood any blemishes/faults which would need correcting should I go ahead with the purchase. From here, Johnny helped me to negotiate a partial refund from the seller to cover costs of cleaning the car thoroughly. Ultimately, I would not have been able to sort this problem out without the assistance of Pemberton and would have been left out of pocket and unhappy; with Johnny’s help, I was able to regain the excitement and happiness of buying a car.I would 100% recommend using Pemberton’s services when buying a car.
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Founded on the proud heritage of Pemberton Cars, our consultancy is owned and operated by Johnny, offering trusted, independent vehicle inspection and advisory services to help you buy with confidence.