Spoke to Steve F first of all who was a pleasant guy and placed an order for some Rizoma bits over the phone (not a major order just some parts I was missing for a Stealth mirror and indicator install). Needed a wiring kit (in stock) and 2 gaskets for mirrors (2 weeks delay waiting for Rizoma). All the parts were sent to my parents house as that's where my bike is.Unfortunately the wrong wiring kit was sent out to me, I spoke to the guys on the phone and they created a return free of charge for the ones I had and sent the new ones required. A few weeks after the gasket delivery arrived too.A week later I manage to get across to my parents to install the mirrors + turn signals and find that only 1 gasket had been sent. I thought this is strange due to it being 2 mirrors, why would only 1 gasket come. Everything else is sold as a pair.I had only that day to fit mirrors/turn signals so crafted my own 'make-do' gasket for the time being. I rang the guys the next day and again Steve F said on the phone he thought they came as a pair, so only 1 was ordered at £4 + postage. After speaking to a colleague he rang me back to say it was confirmed by Rizoma the gaskets come in as 1 and that it would be £5 for the second one?After being sent the wrong wiring kit and now the fact that the guys there who are a main dealer for Rizoma parts in the UK didn't know that the gaskets came as a single and I would be charged another £5 (£9 total for 2 tiny gaskets!????) for the second one, I gave up. I was not prepared to wait another 2-3 weeks for a gasket to turn up.Don't think I'll be ordering again due to the hassle and inconvenience and would've thought that the 2nd gasket would be sent free of charge due to a miscommunication from Performance Parts/Rizoma's end. Overall, a pretty poor and long winded process for 2 simple bits of kit I needed.I hate writing negative reviews but I really would've thought Rizoma or at least Performance Parts would've sent the extra gasket free of charge due to the other mess arounds.
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