Can't give a zero. I signed up to get access to a book for uni. Then the following month I cancelled. Logging into my account I can see no active subscription as it is asking me to subscribe, there is also no active cancellation option. Yet somehow without a subscription you are still stealing money from my bank account. I suggest you stop as this is not acceptable. I WILL SAY THIS ONCE, A CANCELLED SUBSCRIPTION IS A CANCELLED SUBSCRIPTION. When you continue to take money after a person has categorically told you to cancel this is theft.
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