I had inexplicable problems paying my subscription, so reached out via email. Within 24 hours, I had a personal response (yes, an actual person!) from someone who sorted everything out for me. Syed was quick to organise an alternative method of payment, and made sure I had access to the library while waiting for the funds to go through.As a neurodivergent student, audio texts are very useful for my studies in BSc Counselling and Psychotherapy. Many of my core texts are on Perlego, along with others that will be useful. I am happy to have discovered this company at the start of my course, as I envisage making full use of their services throughout my student days and beyond. But knowing their customer service is so responsive is very reassuring. No chatbots or pointless 'select your problem' menus, just people who will smooth out any bumps along the way. How unusual nowadays!Highly recommended.
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