I deal with Permobil UK. My MD hasn't neen fixed for years nor has my software been updated.I’m extremely disappointed with the level of service and responsiveness from Permobil. As someone who relies on my wheelchair daily, I expect timely support and communication, especially when it comes to repairs and maintenance. Unfortunately, that has not been my experience.Requests for help are often ignored or delayed without explanation, leaving me feeling completely unsupported. A mobility device isn’t a luxury — it’s a necessity — and being left without reliable assistance is not only frustrating, it’s unacceptable.Permobil needs to seriously reconsider how it handles customer service and support for those of us who depend on their equipment. I hope to see real improvements, but right now, I can’t recommend them based on my experience.
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