Below is a copy of the email that I sent Amy Hale at NuMotion(where I got the Permobil M3 from) . -----------------------------------------------------------------Hi Amy;One day last week when I was backing out of a medical transportation van the front wheels of my chair turned quickly and I almost went of the edge of the lift. I had told you that I have had a lot of problems with the front wheels turning all the way, even when I turn them a little bit. It is dangerous. I've been turning in the elevator where I live and I try and turn slowly but at a certain point the front wheels turn all the way. I have squashed my feet many times because of it. I have been driving into a doorway and hit the edge of the door jam and bent the joystick. It's dangerous and rather that break the chair or my body, I am parking this chair and not use it. It's not safe for me to use.Even if I have to pay out of pocket to fix whatever on my old chair, at least it's safe to drive. I also know that I have requested longer armrests for my PerMobil chair, forget ordering them. I refuse to use that chair any longer. It's to dangerous and before I get seriously hurt, I'm going to stop using it.Thanks,David Hackett
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