I bought an F5 Permobil less than a year ago and it's completely breaking down. The stand up, recline, and elevate features no longer work … that means no weight shifts to prevent pressure wounds (it's currently stuck in incline so I've been bedridden for the last two days because their technicians are always unavailable). They partnered with a company called NuMotion who is supposed to handle their service/repair calls for warranty and insurance but they have a three week waiting list to get someone out. They’re incredibly rude over the phone and don't understand how important these chairs are to us to survive without assistance. I'm a quadriplegic with only three hours of help per day in the mornings so how am I supposed to get to the refrigerator without my power chair to feed myself? I highly recommend buying a different brand of wheelchair and be sure that they don't partner with NuMotion for their repair needs or you'll never get help if something goes wrong with the chair.
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