I have placed an order about 2 months back. I realised I have input the wrong address (my old house) and I quickly emailed them with the emailed provided and also using their ' contact us'. However, after waiting for about like 3 working days, I received no reply from them at all. I start calling them with the number provided on their website as well, it is always not available. I have called them multiple times for many days and have emailed them but no response. The next thing I received from them is an email stating that one of the items I have placed are out of stock and they will be issuing me credit points which can offset for my next purchase instead of refunding me back my money.Using the same email that they have emailed me, I emailed them back stating that the address is wrong and require them to help me change so that it can be delivered to my house.Sadly, after 2 weeks the stocks came, and still they delivered to the wrong address (my old house).Recently, I would like to place another order. However, the website has been under maintenance for 2 weeks plus already. My credit points are still waiting for me to redeemed as it has an expiry date of 6 months life. I'm pretty sure I will not get back my credit points so called money as well.They are scammer!They has been doing fine last 2 years but I have no idea what got into them and is getting very upsetting and annoying.
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