Is it possible to give a minus star? I placed an order in 10/21/25. After 10 days I contacted the company to ask when I would receive my order or an update. I tried to track the order and all the info I could glean was that a label had been created. As of today, 11/4, I still have no idea of when I might receive my order and I have a birthday party I’m going to tomorrow, with no gift. This has been a very frustrating g experience. Not only is there no customer communication, but I have received several follow up emails from the company trying to get me to buy more. I have a huge problem with that. I think the order should be fulfilled and the product delivered before asking me to buy more…or in my case to write a review. For a product I haven’t received and no one can tell me if or when I’ll receive it. There are many online companies who follow up with orders and communicate with customers but this is not one of them. Buyer beware!
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At PersonalFury, we believe that personalization is the most powerful way to express your love to the person (or your beloved pets) you honor and also your personal characteristics as well. From birthdays and anniversaries to holiday gifts, our family is your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs. Your happiness is our top priority for each and every gift we deliver. We love knowing that we play a role in putting smiles on the faces of your loved ones when they receive a special gift made just for them. We're proud to be the pioneer store in the market where you can immediately see a preview of your custom product as you select the specifications.See more
