Called out PestUK and the chap who came to the house was very helpful. However, he was not allowed to do anything until I paid up front - likewise the follow up visit to apply the treatment had to be paid before they would come (as we couldn't guarantee to be there). If you accept the recommended treatment they refund the initial survey cost - apart from the fact that they didn't. I spent a month providing them copies of their own invoice and statements from accounts showing that the total bill for the two visits including VAT was £420 and that I'd paid a total of £528 and just got repeat emails from the general manager refusing to accept the fact that the price was £420 and I'd paid £528 despite all the evidence I produced for him. I finally had to appeal to the BCPA who could clearly see the facts and persuaded PestUK to refund me. I only noticed it had come through when I saw my bank statement; no acknowledgement, no apology, no nothing. The problem is solved but it wasn't as diagnosed by PestUK. I wish I'd looked them up on Trustpilot before this awful experience and I strongly advise anyone looking for pest control to steer well clear of this company .
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Pest UK provides safe, legal, and effective pest control for homes and businesses, 7 days a week. As a full BPCA member, our fully insured, professionally trained technicians follow strict Codes of Best Practice, ensuring reliable and trusted service every time.
Since 1985, we’ve been delivering guaranteed results with fast, 24-hour response times. Using biodegradable insecticides and poisons, our experienced pest technicians provide safe and effective pest removal while offering advice to prevent future infestations.
We specialise in controlling and removing a wide range of pests, including rats, mice, squirrels, foxes, moles, rabbits, ants, bed bugs, fleas, cockroaches, wasps, bees, hornets, pigeons, birds, silverfish, clothes moths, flies, mites, beetles, and more. Our team also provides property proofing, solar panel bird protection, and drain and sewer treatments, including camera surveys to identify rat activity.
Pest UK proudly serves Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, London (Central, North, South, East, West), Dorset, East Sussex, Essex, Hampshire, Hertfordshire, Kent, Leicestershire, Northamptonshire, Oxfordshire, Shropshire, Staffordshire, Surrey, Warwickshire, West Midlands, West Sussex, Wiltshire, and Worcestershire.
For fast, professional, and reliable local pest control, Pest UK delivers expert solutions, safe treatments, and peace of mind for your home or business.See more
