petals.com.au

1.3
1.3 Based on 21 reviews

...

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WHAT A SCAM

Talk about the shock of my life to see what my cousin received compared to what flowers I chose for her,I ordered an arrangement in a vase of delicate pink roses and tiger Lillies . I was informed that the arrangement would be different in that some flowers might not be available. The arrangement that I chose, I upgraded to the best but the final product was about 3 roses ( not pink) and the balance of the arrangement drowned in green foliage and to boot were delivered in an ugly brown box. I feel as if I have entered the “ twilight zone” after my cousin sent me the pic of the arrangement she received. I literally gasped at what she received and I am so disgusted to see her arrangement compared to what I chose. My point is why do they even have pics of what you can choose and then send something that doesn’t even come close to the pic. I can accept a slight change but a change of colour as well and a delicate vase for a brown box, it’s like chalk and cheese , I call it a SCAM and I am furious As if the scam with the flowers wasn’t enough I have discovered that my cousin only received 150 grams of chocolates and I had ordered and paid for 310-500 grams of chocolates. How come this company is still operating ?? I have written to them about my disappointing experience, so now I wait for their response. Perhaps my next step should be legal advise concerning this corrupt company.

1
Date of experience: May 31, 2025

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