My cat Missy had gone missing on August 6. On August 8 I had placed an order for the pet amber alert on their website but our Missy came back on Saturday August 9. I called to cancel the alert but I got cut off every time I pressed the number they said on their FAQ to hit in order to cancel. I called various time but the same thing kept happening. I emailed them explaining what happened but they have yet to reply. They have a live chat option and I attempted to speak to someone there but no one replied there either. They took my money but as of today I still haven't heard from them. I was already suspicious when they failed to email me after I placed the alert but I held hope they were doing what their website said they did help people locate missing pets. I can't say if they really did this or not since I never heard from them after putting the alert. I didn't hear from them then and never heard from them after I tried cancelling it. I urge strong caution if you consider using this company.
Claim your business profile now and gain access to all features and respond to customer reviews.
