I ordered Simparica Trio for my dog. When I received the confirmation email I noticed no tracking #. So I checked my order info on the Pet Care Club website and noticed this address linked to my order #: HJP Trading LTD. Nikis 1, Anthoupoli, 2350 Nicosia, Cyprus.It is VERY easy to miss seeing this on the page. When ordering, the website does not make it clear where products are coming from.I called Zoetis World HQ, the product manufacturer, and they said they cannot guarantee product safety from this location and I should cancel the order.I then called Pet Care Club (1-800-304-1918) and asked them where the product comes from, he said the UK. I asked about the Cyprus address on my order, he put me on hold and returned to say it’s just a “technical error” on the website. I told them to cancel my order, he said he would “try”. I have called a few times to check and I reach a different person each time…who knows where in the world my call is answered. If they charge my account I will dispute the transaction. It’s not worth risking my pet’s safety to save money. Our pets depend on us for their safety! DO NOT ORDER FROM “PET CARE CLUB .COM”.
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