This service feels like a scam, in my opinion. At the start, they don't really give enough characters on their question form to properly explain things and then their "experts" give generic non-answers as replies. I recently went on there and asked:"Should I risk anesthesia to clean my 16 year old FIV+ cat's teeth? My FIV+ cat has frequent URIs & mild seizures, but he has done really well until now-a couple weeks ago he started drooling after eating & not eating much, We ended up taking him to three different vets (long story) #1 says he needs his canines out, #2 says he needs everything BUT his canines out, #3 says he just needs a cleaning. None are AAHA accredited, or have done xrays, one gave him a Covenia shot & that helped a lot."And the reply I got was;"If in doubt I would see if a local referral center has a board certified dentist that could give you their assessment. But often cats with stomatitis do need full mouth extractions."This answer does not address my concern with older FiV+ cats and anesthesia in any way, it passes the buck by telling me to see a "local referral center," to find a dentist to ask, which is a thing that does not exist as far as I know, there's certainly not such a thing where I live and there's no help with where to look for one online, and finally, it gives me a fact about a disease I did not mention that my cat does not have! I was hoping for an outside opinion on my cat's condition and the risks of anesthesia, as obviously the local vets I've seen have varying and confusing opinions (for clarity, my usual vet wanted all teeth but my cat's canines out without the use of any antibiotics, so I got a second opinion who recommended just cleaning, then the one I got for an emergency visit after the poor cat's face swelled up wanted just the canines out and gave the antibiotic shot) and I'm too emotionally attached to feel clear headed about picking one and feeling I've made the right choice. Also, considering the guy's age and health challenges, I wonder if I shouldn't just skip anything with anesthesia and do the best I can until he is suffering too much to go on. Obviously, PetCoach was not any help with any of this.I have sent an email with my complaint and I have requested a refund, but I'm not too hopeful about getting one. I would advise people to stay away from this site unless they like to do things like pay five dollars to be told to go ask someone else and then be told about something irrelevant, which is how I feel my experience went.
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