Disgusted by this website. Encourages you to 'ask a question now!' all over the shop, assuring you that you will get a response from a veterinary professional. I came across this website as one of the top hits on Google as I am really worried about my cat. I typed in my question (max 500 characters so outlined the situation), it then prompted me to enter all my cat's information, which I did. Then there was yet another page prompting sign-up to receive a response. So I did all of this, only to find on the next page the following two options; either to receive an 'in-depth response' for $20, or have my question answered for $5. I was shocked, not because it's unusual for companies to reveal they are charging you last-minute, or even the RIDICULOUS prices.I was shocked because they are toying with pet owner's emotions.People wouldn't be on this website unless they were really worried about their animals, who are like family.They are family. Anyway. It's so messed up to make people go through all the information admin just to ask them for money, which if people have they will pay as they have already entered all the info, and if they (like me) don't, they have wasted valuable time they could be using on an actual humane website!(Before anyone says this is wasting time, I am currently awaiting info from other sources, so fingers crossed.)Don't get me wrong, I don't think it's wrong to charge for veterinary services, information is pushing it but that's not the sick bit.It's the way the website goes about it, tricking concerned individuals in vulnerable states into thinking they are going to receive potentially life-saving advice concerning their beloved pets.Surely people go into becoming vets because they love animals, not to lend their services to websites like these.So in case you haven't already gathered, overall not just a bad experience but one of those day-to-day experiences which makes you lose a little bit more faith in humanity.If you think this is OTT I don't care, you know what you're doing.
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