Review Time
Failed in every step of the process.I question their integrity/honesty. -Expected Completion date weeks post -Approval of completed artwork - DID NOT GET-Shipping status = Not actually shipped until 3 days after date I was told it was shipped.-Electronic file - TWICE not provide when requested-Received artwork was disappointing,-Offered a 25% discount if I wanted them to try again.Many other vendors offer similar product,
I'm not going to lie... I was disappointed this time. I've always had amazing success with this company, but this time it fell short. I didn't get the opportunity to view the draft as in other times. Had I had the opportunity, I would've said no. The dog in my submission had a hat on that was not included in the final picture. The final product right down to the centering of the subjects is off.
I received my lightbox today and I have to say I find the artwork quite mediocre. It's obvious that both cats were drawn with the same template as they look pretty much the same except for the color. I don't see any customization to actually make them look like my sister's cats. It is quite unfortunate because the box seems to be of good quality. Also the background is so light that you can hardy see a difference between when the light is on or off. This is also a big disappointment. I am waiting for another one, so I hope it will be better.
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Pet Creations Art is a passionate and loving pet brand specializing in highly personalized pet art that is hand-drawn by two sisters, Sallie and Sophia. At Pet Creations Art, we wanted to stand out from the rest by offering the best quality personalised artwork on a wide range of products. Unlike some of our competitors, we do NOT use any apps to speed up the process of our work which in return, sacrifices the quality of the finished product. We will draw your custom artwork by hand with tender love, care, and attention, turning him/her into an incredible masterpiece in the style that you always loved. Our motto of 'Exceed your expectations' is your guarantee that the final product will be better than you ever could have imagined. We are extremely grateful to have had such an overwhelming response from our customers and have since been able to partner with print facilities around the world. We now have print facilities based in the USA, Canada, Australia, UK, the EU and are continuing to expand! Where to next!? If you have any queries about any of our products please contact us at support@petcreationsart.com and we would be more than happy to help.See more
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