petfirst.com

3.9
3.9 Based on 422 reviews

PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions,...

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Holly Taylor
MetLife Pet insurance is Horrible!!!

I have had MetLife pet insurance for almost a year and I have yet to receive a dime from them. It is always something. They need additional information. The app isn’t working. Not able to upload my documents. The network is down….blah, blah, blah….oh now we closed your claim. Now after dealing with all this 10 months after I left my nationwide pet policy they are asking me for a declarations page from Nationwide. Why wasn’t this handled when I signed up for the MetLife Policy. I asked if they needed anything else from me. Also my claims have been open for months, than they will send an email and close the claim within 5 days if you don’t supply whatever additional documents they need. So I am suppose to check my email everyday? This is a scam. I am not even making a claim for anything major. Literally a vet visit/vaccination. I can’t imagine dealing with them when there is actually an emergency. I know so many people that have Lemonade pet insurance and love it! No problems. Btw…I never write reviews. Good or bad. This is how horrible this pet insurance is.

1
Date of experience: Jul 20, 2022

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Business Details

  • PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!See more

  • email info@petfirst.com
  • call 8669377387
  • language https://www.petfirst.com/

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