petfirst.com

3.9
3.9 Based on 422 reviews

PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions,...

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CustomeJohn Kennedyr
I have been a customer of Petlife

I have been a customer of Petlife, now Metlife Ins. for over 7 years and the claim service is horrible. They just lost my mailed in claim papers. The claim was for the same and only medication for my dog. I had kept a copy, but the receipt hid the line for Apoquel. I explained this when I sent it to them, but it didn't matter that the claim was the same for 7 years.They keep raising the cost of the policy, however they service is the worst everI can't go to another company as this would be a pre existing condition or I would have left years ago.

1
Date of experience: Mar 16, 2022

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Business Details

  • PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!See more

  • email info@petfirst.com
  • call 8669377387
  • language https://www.petfirst.com/

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