This is a revision to my original posting. I've used PetFirst for years. I have 2 pets insured by Metlife. During the course of this time, one of my pets needed her leg operated on. Within two weeks, with my deductible subtracted, I did in fact receive the 90% reimbursement as stated in my policy. Later, I did have a billing mishap by their company, but was called and after conversing, it was rectified in a positive manner. The only thing I'd like to see improved at this stage is more understanding on dental coverage by accident in writing. I found the customer service to be pleasant on the phone after the email, not so much on the original email. But it evened out. This is one of the most affordable coverages available online, and they have paid for instances stated on the accident/injury policy in a timely manner.
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PetFirst prides itself on its easy-to-understand and easy-to-use pet insurance plans for dogs and cats. With PetFirst, you can get reimbursed for veterinary bills for: Accidents, Illnesses, Hereditary Conditions, Chronic Conditions, Congenital Conditions, Medications, Exam Fees, X-Rays, Alternative Therapies, Ultrasounds, Hospital Stays, Surgeries, Diagnostic Tests, Holistic Care and much more!See more
