The product was only accurate to within 20 km which is not useful when you lose your pet. After many emails with Petnoo, some of them poorly worded, with them asking the obvious (I.e was the battery tag removed) and getting me to uninstall and reinstall the app several times, I suspected I was emailing an automated response. Petnoo were not interested in refunding or a replacing the unit.
Claim your business profile now and gain access to all features and respond to customer reviews.