petnoo.com

1.2
1.2 Based on 17 reviews

...

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Jordy W.
Do not buy from this business

Do not buy from this business. Their site promises 100% money back guarantee so I bought a dog barking silencer. It didn’t do what it promised to do so I sent them an email wanting to return it for my money back. They responded a couple of days later trying to negotiate 20% refund which I said no to as I didn’t want to keep something that doesn’t work. Each time I replied saying I wanted a full refund they came back with another discount instead of postage details. They also go on about how we should appreciate/understand their losses and take the discount and donate the item to charity. They promise 100% money back guarantee and they are doing everything they can to avoid honouring that. I am disgusted in their handling of this.

1
Date of experience: Jun 08, 2024

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