Poor Customer Service the wrong part was ordered I’m not sure if was on there end or mine they had to order from a company for the part either way I just needed to exchange it and was willing to pay any shipping cost but they refused and said that was there policy I mean who reads polices on everything they order and not only that I just wanted to exchange it. Not get a refund poor customer service if I ran my business like this I would be out of business so If you order ANYTHING make sure you read ALL policies a scam of a businessUPDATE!!!Just wanted to share an update about my experience I was contacted by the business explained my situation. They not only helped me get the correct part they stayed in contact with me making sure I was taken care of. The customer service I had this time was EXCEPTIONAL!! I would definitely order with them again
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Pet Pro Supply Co.® is an online retailer offering a wide variety of supplies for pet professionals such as groomers, veterinarians, police K9 departments, pet shelters, and pet daycare centers. We also carry hundreds of best-selling items for pet parents that demand the very best for their pets.
