I feel compelled to write this review as in this climate I feel credit to people who can make such a difference to someone’s experience to be acknowledged for there work ethic and dedication to going that extra mile for the customer
I had to have dealings with customer service for reasons I will not divulge in this review because I do not want to make this into anything other than a personal account of the excellence I experienced with a colleague MEISHA WILLIAMS at executive solutions team for pets at home
from the very first communication in speaking to Meisha on the telephone who I found to be extremely professional, empathetic and helpful!
She listened without prejudice and with care and compassion to my complaint
She was very clear in how the process of my complaint would be conducted and was available to answer any further questions I had by email in a very timely manner
She resolved my issue quickly as promised and to my complete satisfaction
She single handed stoped me from escalating my issue with her excellent customer service skills
She is a GREAT asset to her employers and I feel this should be acknowledged in a way that deserves recognition !
THANK YOU MEISHA
Keep up the excellent work and I hope your future is as bright as you made my experience
The Gibbinsons
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