We've been paying them hundreds of dollers for years, for the first time we submitted a claim and they made it so inherently difficult to process. they keep requesting documents that are un needed and delaying the process. and then a 300 doller claim for an emergency visit we receieved 13 dollers for, and our second claim of 800 is still on hold because they keep putting it as "held" for no reason. saying they dont have vet documents when our pets have NEVER been sick and we set up an account with all the documents. absolutely useless service, we have wasted thousands on it.
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Offers pet health insurance in Canada.