I sent an email with written information pertaining to the cancellation of my pet's insurance. I was notified through email that my insurance was indeed cancelled by a representative. However, I was charged an additional month though I didn't request continual coverage. I was told by another representative that I didn't state in email that I had requested to have insurance cancelled nor did I have the requirements of my personal information to confirm that I wanted to cancel. I did send emails that I wanted to cancel insurance due to rising cost of insurance and poor reviews. I did share the required personal information. The representatives were polite and respectful but weren't as helpful as I would have liked. Nor did the representative get back to me on phone or email though he said he would. I had to phone the next day to get confirmation my insurance was cancelled and ended up paying additional charge that I didn't request.
Claim your business profile now and gain access to all features and respond to customer reviews.
Offers pet health insurance in Canada.
