petworld.ie

Employer are very disrespectful

Hi Team, My name is Melvil Rebello, I am regular customer with Petworld at both galway branch Terryland and knocknacarra. I wanted to bring to your attention I am being mentally harrast several times by Petworld employer PIERCE (Petworld Terryland branch). He is extremely rude and disrespectful.I personally believe Petworld (Terryland branch) staff PIERCE is RACIST and targeting me every time I visit the store, rest all empplpyer are very good respectful and humble. Last month I did like 2 male canary birds at Petworld (Terryland branch), however Petworld staff PIERCE informed me that these two red colour male are booked by some lady.They are on hold for one week till the lady comes and collect it. I did called Petworld staff, and a lady told me that the 2 male birds are available and I can come and collect it. I did informed her that PIERCE told they are on hold.She double confirmed that I can come and collect it. After a long drive I reached the store I did requested for the birds from Petworld staff PIERCE.He was extremely rude to me and told me, he need to speak to the lady staff who was on break. PIERCE called the staff lady who was on lunch break.After speaking with her Petworld staff PIERCE told me in very RUDE tone the birds are on HOLD again. If you want the birds you need to give your name for booking.Hence I gave my name so that if new stock arrive I will be purchasing them. I got a call from Petworld lady staff there is one Male canary bird available and If interested book it. Hence I came to Petworld Terryland and purchased the bird.I went to the Petworld at Terryland AFTER A MONTH to purchase another bird. After placing the order while the lady was about the pack the bird. Petworld staff PIERCE arrive from no where and say to me WE ARE NOT GOING TO SELL YOU ANY BIRDS IN FUTURE. HE SAID I DON'T CARE YOU CAN TALK TO THE MANAGER. I have my friend as a witness.I tried to ask for the reason PIERCE kept saying last time you came to buy birds which were booked by tricking. I tried to ask him detail but he refused from answering. I personally feel Petworld staff PIERCE has some serious personal problem in life and need a break from work or he is targeting me because I am BLACK skin and is RACIST.PIERCE always very rude and disrespectful to me. I request some senior staff of Petworld to look into this. phone number : 0899567146RegardsMelvil Rebello

Date of experience: May 29, 2025