Ordered simple 3-in 11.25° elbow. Stated on shipping that it would be here by a certain date. Item still hasn't moved through freight it was accepted it hasn't moved. Called customer service number waited on hold until it forced me to not wait on hold anymore and leave a message. Still haven't received a call back days later. Emailed them and still haven't received it an email or a call back from that. So they obviously don't care. Update. Finally spoke with whats supposed to be customer service but that's a lie. It's sat in the same spot for 4 days now and she didn't want to try and reach out to ups and see why. Won't do a refund and then lied about having anything to reship to solve the problem. Once I called her out on the lie she backpedaled like crazy still not helping though. In her words I can get a refund when the part shows up. But things how UPS is never going to get the part here looks like I can never get a refund. This company is trash do not use them. They do not care about you they will not help you. Absolute garbage. One fitting said a whole job back will never use this company again.
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