pge.com

1.8
1.8 Based on 51 reviews

The Pacific Gas and Electric Company is an American investor-owned utility with publicly traded stock that is headquartered in the Pacific Gas & Electric Building in San Francisco, California, United States....

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ThinkandThinkAgain
Great service in 2002, downhill since

Several years ago I asked for coverage during power outages so I might remain at home: nebulizer, suction, oxygen concentrator, and a psi50 humidifier. I was matched with a group and received a battery to keep me safe during an outage. Each and every time PG&E sends out information, I get my hopes up. Twice I even managed to speak to someone in an ADA facility: both times completed a long application. Finally, I was told there have not been back up batteries in over a decade, or before California added close to two million customers to Medicaid. Today I tried PG&ESite as listed & read THE SITE NO LONGER ACCEPTS APPLICATIONS. I end up in the hospital for days for power outages, or sleep on a couch of a friend with electricity. Please REMOVE DESCRIPTIONS OF PG&E programs that have not existed for a decade.Meanwhile, the week I was in Seattle WA for cancer care, PG&E switched my gas service claiming I signed a wish to transfer in person: I was out of the state & my home remained empty! When I came across “confirmation” I did write PG&E to alert the company to CLEAR FRAUD. I believe PG&E should confirm any changes with the customer. PG&E could have checked my useage during the week “I was visited” and without nighttime medical machines my usage is HALF: suspicious. All the pretty commercials “not paid for with PG&E customer money” & suggests the funding no matter origins would be better spent helping customers depending on electricity to breath! Let newspaper reporters tell Californians about underground utilities!

1
Date of experience: Jun 08, 2025

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Business Details

  • The Pacific Gas and Electric Company is an American investor-owned utility with publicly traded stock that is headquartered in the Pacific Gas & Electric Building in San Francisco, California, United States.

  • language https://pge.com

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