The website doesn't work correctly (says clear cache and I have numerous times), there also is no option to make a payment arrangement after being told I am eligible to do so after paying 800+ dollars after a death of a family member who was on medical baseline (which i was also told by pge that the doctore didnt do their job correctly when filling out the paperwork). After all this I was encouraged to try LIHEAP and was denied assistance when I was eligible (I'm on SNAP). Your company needs to actually help its customer's instead of drain their pockets with no solution unless your Ill or have children. Its discrimination. If only pge wasn't the only company that offered power pretty much, because honestly I would never use them again. Entire companies business ethics and morals---> zero to none
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The Pacific Gas and Electric Company is an American investor-owned utility with publicly traded stock that is headquartered in the Pacific Gas & Electric Building in San Francisco, California, United States.
