What a disappointment this service is! I had an appointment scheduled for weeks, took time off work, and received a call this morning that the engineer was sick and there was no replacement. They left an elderly woman with disabilities in a cold home over the holidays. This level of customer service is unacceptable. I would not recommend them at all. I only gave one star because there is no option for zero, but if there were negative stars, they would earn the full five!
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Phoenix Gas offer services such as boiler repair, boiler replacement and boiler service along with Renewable Energy alternatives. We also have a Commercial department and work across Stoke on Trent & Newcastle under Lyme in Staffordshire & Cheshire, along with Shropshire, South Staffs and into Manchester, Nottingham and Derby.
