Unreliable, terrible service that's resulted in a week with no heating (so far) whilst it's -6°C outside & just 6°C inside our home!Poor/no communication, I have to chase to find out what's going on.They send engineers out who are not qualified to touch the type of heating system we have, despite knowing what we have.I've been waiting in a freezing house for them to turn up two days in a row this week as advised, however nobody turned up. Still no heating now!Seriously unprofessional.Clearly a fault of shoddy company management, I feel for the engineers no doubt on the recieving end of this disastrous organisation.
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Phoenix Gas offer services such as boiler repair, boiler replacement and boiler service along with Renewable Energy alternatives. We also have a Commercial department and work across Stoke on Trent & Newcastle under Lyme in Staffordshire & Cheshire, along with Shropshire, South Staffs and into Manchester, Nottingham and Derby.
