So I am given an appointment that I cant meet..I call them to cancel and give them a new date..to wich they send another letter telling me I've missed my appointment and tell me I can be Prosecuted..I call for a second time to make another appointment and tell them I need early as possible as I need to leave at 10.20am. I called them at 9.40 worried they wouldn't have enough time..they tell me there have been emergency and unable to attend..shocking service and lack of communication my time is important to..let your customers know if your not going to attend..its so easy
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Phoenix Gas offer services such as boiler repair, boiler replacement and boiler service along with Renewable Energy alternatives. We also have a Commercial department and work across Stoke on Trent & Newcastle under Lyme in Staffordshire & Cheshire, along with Shropshire, South Staffs and into Manchester, Nottingham and Derby.
