Made me wait home 3 times in row didn't come at all leaking radiators for over 2 weeks because engineer broke them housing association tenant EMH HOMES.PHOENIX GAS have no respect who is going to pay for my time off work and studying.This isn't the first time.Now 16th October 2024 they reply saying they are sorry but my housing association had to raise the job for another contractor to come because phoenix gas refused saying they wasn't going to attend because of my attitude.They couldn't tell me why the engineer did not attend then they started sending me letters from the past to make it look as if I missed the appointments then also received threatening letters for annual gas check.AVOID THIS COMPANY THEY WILL JUST STRESS YOUR HOUSEHOLD OUT THEN START TO PROFESSIONALLY COVER THEYRE TRACKS
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Phoenix Gas offer services such as boiler repair, boiler replacement and boiler service along with Renewable Energy alternatives. We also have a Commercial department and work across Stoke on Trent & Newcastle under Lyme in Staffordshire & Cheshire, along with Shropshire, South Staffs and into Manchester, Nottingham and Derby.
