This is my first time reaching out, but the contact number provided does not cater to my plan. The issue was escalated, yet promised callbacks never happen. Weeks later, I receive automated messages stating there are system issues, and my calls get cut off.
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Phoenix Life is part of Phoenix Group, the UK’s largest long-term savings and retirement business. We aim to provide the right guidance at the right time, giving you confidence on your journey into retirement and beyond.
Over the years, policies from a number of life companies have been brought together into Phoenix Life, so it’s likely your policy would have originally been with a different company.
Our focus is entirely on ensuring the right outcome for you, putting your financial wellbeing and security at the heart of everything we do.See more
